To place an order please call us at: 1-855-329-0623
Canadian Orders
Frequenty Asked Questions
Home / Media
General Inquires

Q: What makes COMFORT EXTRA STRENGTH different that other relief supplements?

A: COMFORT EXTRA STRENGTH is a formulation of premium quality phyto-cannabinoids from six different plants. These ingredients benefit the body and mind in multiple different ways. Each natural ingredient has its own specific benefit to the body and when blending these six different plant ingredients COMFORT EXTRA STRENGTH addresses pain in multiple areas of the body.

Q: What are the ingredients in COMFORT EXTRA STRENGTH?

A: The Vergence COMFORT EXTRA STRENGTH Blend is a proprietary formulation of Turmeric (root) Extract (Curcuma longa), Hemp (flower and aerial Parts) (Cannabis sativa) Extract Powder, Ginger (root) Extract (Zinglber officinale), Kaempferia Galanga (root) Extract, Indian Frankincense (root) Extract (Boswellia serrata), Cayenne (fruit) (Capsicum annuum) Extract. Other ingredients Include: Gelatin, Microcrystalline Cellulose, Rice Flour.

Q: How long should I expect relief from a single dose of COMFORT EXTRA STRENGTH?

A: Each COMFORT EXTRA STRENGTH dose (2 capsules) should provide 12 to 24 hours of effective relief.

Q: What is the maximum dosage allowable in a 24-hour period?

A: COMFORT EXTRA STRENGTH is safe and effective and should provide many hours of relief with a single dose (2 capsules). You may take additional doses of COMFORT EXTRA STRENGTH as need, but we recommend no more than 2 capsules per hour.

Q: What are the possible side effects with COMFORT EXTRA STRENGTH?

A: Aside from relief from pain, better rest, increased energy reduction of anxiety, and improved mental clarity; we are not aware of any side effects as a result of taking COMFORT EXTRA STRENGTH. However, should you feel that you are experiencing any side effects, discontinue the use of COMFORT EXTRA STRENGTH and immediately consult your physician.

Q: COMFORT EXTRA STRENGTH contains cannabis. Is it addictive?

A: COMFORT EXTRA STRENGTH contains THC-Free cannabis. It is safe to take every day without the risk of addiction.

Q: Where is the cannabis in COMFORT EXTRA STRENGTH grown?

A: The cannabis in COMFORT EXTRA STRENGTH is grown in the United States under the watchful eye of the DEA, the FDA and the USDA to ensure it is safe for human consumption.

Purchasing & Returns

Q: What is included in my order of COMFORT EXTRA STRENGTH?

A: When you order COMFORT EXTRA STRENGTH  from our website you will have the option on purchasing either a 30-day supply (60 capsules) or a 90-day supply (180 capsules), Each COMFORT EXTRA STRENGTH capsule contains 530 MG of the COMFORT EXTRA STRENGTH proprietary blend of ingredients.

Q: How do I place an order?

A: To order COMFORT EXTRA STRENGTH  online at simply follow the steps listed below.

  • Click any of the ‘Buy Now!’ or the ‘Order Now!’ buttons located on the Home Page and other locations on the website.
  • Select the COMFORT EXTRA STRENGTH quantity offer that is right for you.
  • Click the ‘CHECKOUT’ button located at the bottom of the page.
  • Enter your shipping and payment information in the fields provided on the checkout page
  • If your billing information is different from your ship to information, un-check the ‘Billing Information’ box and complete the Bill To fields provided
  • Click the ‘PLACE YOUR ORDER’ button
  • Accept or decline any special offers available
  • Once completed, you will receive a confirmation that your order has been received including all your order details

Q: Can I change my order during checkout?

A: Once you click the ‘PLACE YOUR ORDER’ button your order can not be modified online. If you need to make changes to your order you may email our Customer Care center at ComfortExtra@webcsr.info or call us at 1-844-575-0343 M-F from 8:00 AM to 5:00 PM PST.

Q: What if I need to change or cancel my order after closing my order?

A: Once you click the ‘PLACE YOUR ORDER’ button your order can not be modified online. If you need to make changes to your order you may email our Customer Care center at ComfortExtra@webcsr.info or call us at 1-844-575-0343 M-F from 8:00 AM to 5:00 PM PST.

Q: How do I know if my order has been received?

A: Once you click ‘PLACE YOUR ORDER’ on checkout page and accept or decline any additional special offers, we'll display the details of your order. You will also be sent a confirmation email within a few minutes with your order details and confirmation number.

Q: What forms of payment is accepted on COMFORTEXTRA.com?

A: We accept the following major credit/debit cards when placing an order at COMFORTEXTRA.com

  • Visa
  • MasterCard
  • American Express
  • Discover/Novus

Q: When will my credit/debit card account be charged?

A: Your credit card will be charged at the time your order is placed. Your order will be shipped within 2 business days of a valid payment.

Q: Do I need to pay sales tax?

A: For orders placed on COMFORTEXTRA.com, we are required to collect sales tax in CA. The current rate we charge and remit to the State is 9.5% of the total price, inclusive of product and shipping & handling charges.

Q: How do I know my order has been shipped?

A: Once our fulfillment center processes your payment and ships your order we will automatically send a confirmation email to the email address you used when placing your order. This email will also include carrier tracking information so that you can easily check the status of your delivery.

Q: Can I return my COMFORT EXTRA STRENGTH if I am not satisfied?

A: COMFORT EXTRA STRENGTH orders are refundable for 45 full days. If for any reason you are not absolutely delighted with COMFORT EXTRA STRENGTH, simply follow the return instructions below and return your products within 45 days of receipt for a refund of the purchase price (less S&H)—even if the containers are empty!

  • Contact our Customer Care Center M-F from 8:00 AM to 5:00 PM PST at 1-844-575-0343 to request your return authorization.
  • A Customer Care representative will validate the eligibility of your return request and provide you with an RMA (Return Merchandise Authorization) number and return instructions.

Ship the unused portion (or empty container) utilizing the shipping service of your preference. However, to ensure timely processing of any refund due, we recommend that you return your order using a shipping service that provides delivery tracking. Upon receipt and verification or your return, we will issue any refund due within 3 -4 business days. (Shipping and processing charges and priority processing service charges are not refundable.)

Auto Delivery Convenience Plan

Q: What is the COMFORT EXTRA STRENGTH Auto-Delivery Convenience Plan?

A: As a COMFORT EXTRA STRENGTH customer, you have the option to become a member of our Convenience Plan an receive deep discounts on your monthly COMFORT EXTRA STRENGTH product. Depending on the initial supply you order, when you enroll in the Auto-Delivery program you'll automatically receive a new supply of a 60-Day supply of COMFORT EXTRA STRENGTH delivered to your doorstep just when you’re scheduled for a refill. There are no minimum orders, and you can cancel any time by calling Customer Care at 1-844-575-0343, M-F from 8:00 AM to 5:00 PM PST.

Q: What are the benefits of being enrolled in the COMFORT EXTRA STRENGTH Auto Delivery Convenience Plan?

  • A: The Auto Delivery Convenience Plan includes these exclusive benefits and Preferred Customers—only perks:
  • 100% customization with our program—change the frequency or the quantity of your future orders.
  • Guaranteed, locked-in savings on all your COMFORT EXTRA STRENGTH product and up to 20% off regular prices and exclusive special offers.
  • Free shipping of all Convenience Plan orders
  • A 30-Day Money-Back Guarantee on each and every product—even if the containers are empty!

Q: Can I order COMFORT EXTRA STRENGTH without being enrolled in the Auto Delivery Convenience Plan?

A: Yes, you can order COMFORT EXTRA STRENGTH without enrolling in the Auto Delivery program. However, future enrollments do not guarantee the current Special TV Price.

Q: What if I want to change or cancel my COMFORT EXTRA STRENGTH Auto Delivery Convenience Plan?

A: Making changes to your Auto Delivery Convenience Plan couldn’t be easier. Simply call our Customer Care Department, M-F from 8 AM- 5 PM PST, at 1-844-575-0343 and one of our friendly customer representatives will gladly work with you on any changes or the cancellation of your COMFORT EXTRA STRENGTH Auto Delivery Plan.